Serendipity rewards the prepared

When’s the last time you thought I just had one of the best days of my life? It’s easy when we look back to overload the scales with the things we’re not proud of or might do differently. Things that have caused us distress, harm or sorrow. Missed opportunities. Resolutions that didn’t make it to the end of January. The self-pitying seduction of the might-have-been is powerful.  

Everyone around me was weary in the run-up to the holidays this year. Not unhappy, just a bit over it. By it, I mean 2023. There seemed to be a sort of collective consciousness willing the year away—a profound desire to close the door behind us on a confused, conflicted and curiously flat year and move on to the undoubted sunlit uplands[1] of 2024. 

Human psychology is an interesting beast. Nothing changes with a new year. The seasons come and go; time moves inexorably on. A year is simply a construct designed to enable us to plan, record and be productive. There’s no alchemy about it. But the transition from one to the next has a symbolic importance that’s hard to ignore. It offers a valuable ‘moment’ for reflection and re-calibration. A holiday-induced pause (for those lucky enough to have them) to take stock and re-set, sometimes even take the extreme option of reverting to factory settings. 

Ringing in the new with a resolution or two is as engrained in humans as chewing slippers is in puppies. The Babylonians were the first people recorded as celebrating each new year through a twelve-day festival, Akitu, marking the start of the spring planting season. Akitu included making resolutions to their gods, like loyalty to the king, paying debts and giving stuff they’d borrowed back to their rightful owners. You’d have to think they might also have included the usual suspects. Stop killing so many ‘fatted calves’ so they could shed a few sheckles (Babylonian kilos). Spend more quality time with the family. Read a few of those papyrus scrolls gathering dust in the study. Re-gild and polish the chariot and get back into the racing circuit. 

New Year’s resolutions have been around since Adam was a boy. While they undoubtedly are an excellent option for some, I don’t go big on them because I’m a planner and a natural goal-setter. I enjoy the reflective time over the holidays, the headspace to go deep. I also like the feeling of optimism that is triggered by a New Year, which reinforces my commitment to pushing further.

But whether you’re a resolver or not, planning and resolutions only take you so far. Sticking rigidly to the programme shuts down the random twists and turns that become our tales of the unexpected. Those thrilling, surprising convergences when a heap of seemingly unrelated stuff coalesces as if by magic and makes something incredible happen. The times when you are looking for one thing and find something else entirely along the way. Being open to the unexpected.

At the end of October, I published a professional book—Brands with Moxie: Eight Steps to A Winning Brand. I was beyond delighted as this was the culmination of two years of commitment and hard work, which, at times, felt like a black hole sucking every fibre of my being into its relentless vacuum. It certainly hoovered up all my spare time. But it finally got done, and when the first copies arrived, I felt as proud as any new parent of my creation. I then, not unpredictably, got sick—or maybe I was just exhausted—and had some enforced time to ponder life’s big questions. This episode of navel-gazing confirmed what I’d always known. I want to write. More than anything. It’s my thing. I have a lot to say. I like entertaining people. I’m an essayist at heart. But the bonus was that I realised I had most of the content for another book comprising a non-fiction collection of opinion pieces in the style of and named after this blog—Never Succumb to Beige and Other Rules for a Colourful Life. It’s opinion meets autobiography meets history in a tongue-and-cheek way. It draws heavily on my not-uncolourful life experiences. I then worked like a demented being to finish it before the end of the year. 

This somewhat accidental book triggered a sequence of serendipity that makes me smile as I write. Serendipity is, of course, the beneficial occurrences and developments that happen by chance. Or, as American crime writer Lawrence Block said, “Serendipity is when you look for something, find something else, and realise that what you’ve found is more suited to your needs than what you thought you were looking for”.  

I decided early on to go the ‘indie publisher’ route and quickly realised success with the brand book would need coalitions of the able and willing. In this mindset, I amazingly unearthed a printer I didn’t know about in my own backyard with a business division supporting indies like me. I set up a meeting to discuss my brand book, but decided to also show the person I met my Beige manuscript. Her response blew me away—she loved it and thought it had broad appeal. She was also a fountain of knowledge about book publishing. From this one contact, others have flowed. I now have an editor and a top publicist who has agreed to work with me towards an April/May launch. I’ve also found new, like-minded people prepared to swop insights and discoveries. The happy dance goes on and on. 

Although this happened quickly, it’s not as accidental as it seems. I have been writing for years, but not in a particularly joined-up way. I’ve ghosted a book on sales success, co-written a column—Sects in the City—reviewing business networking events and how to get the most out of them and clocked up several other decent notches on my writer’s headboard. But I’ve always seen writing as a ‘side hustle’. While I don’t intend to give up my day job any time soon, I’ve now got a way to elevate writing and content production to a central role in my business practice, and I have at least two other books ready to roll after Beige.

I’ve wished on many stars over the years but often struggled with the self-belief to reach up and grab one. Serendipity walks hand in hand with risk and trust. Without taking risks, you won’t grow; you don’t take risks without trust. Without either, the beautiful possibilities of the unimaginable remain in the wings, and you risk missing out on all sorts of good things. When I look back, the highlights are often the unplanned events and people that seem to have landed in my path out of the blue. Luck, you might say. Maybe. But serendipity has also been described as intention unmasked. I like that concept. This most recent demonstration of serendipity in my life is a long-standing intention finally unmasked. 

It’s also said that serendipity rewards the prepared. A bit like fortune favouring the bold. Fate is more likely to step in when you’ve already put yourself in its path. I was prepared for my brand book to be the change I wanted to see, and it’s doing everything I envisaged, particularly as the foundation for a new direction for my business. I was rewarded with so very much more.

So, I’m excited about what the New Year will bring. I’m moving forward with optimism and confidence in my plans. But I hope there will also be serendipitous twists and turns I haven’t planned for. Like the late Pulitzer Prize-winning poet Mary Oliver, I’m keeping some room in my heart for the unimaginable.

Best wishes for a 2024 journey that includes surprise, serendipity and adventure.


[1] Winston Churchill used the phrase “sunlit uplands” in his “their finest hour” speech delivered in the House of Commons on 18 June 1940, a month after he took over as Prime Minister leading an all-party coalition sketching a picture of an idealised or longed-for future time of happiness, prosperity, good fortune, etc.

Happy New Year … you’re under arrest!

Two burly, unsmiling cops barge into my office and stride purposefully to my desk. “Frances Manwaring?” the taller and meaner of the barks at me. “Er … yes,” I say a little tremulously, wondering what they want. “Frances Manwaring, you’re under arrest. You have the right to remain silent … ” As the cop reels off my Miranda rights, I wonder if I’m in the middle of a nightmare. I pinch myself to be sure, but voice drones on…

OK, so I didn’t get arrested — just wanted to build the drama of the piece. But seriously, it was how I imagined things might have gone down if my business partner hadn’t gone to collect our mail from our PO Box on Tuesday. This is a rare event — nothing of any use comes by snail these days so weeks can go past without either of us stirring our stumps to go and pick up whatever dross has gathered dust. In this case it had been only been a relatively short gap since the last visit and that only because I’m in the middle of a transaction in the UK with an antediluvian, seemingly technophobic insurance company for whom physical mail, for some unfathomable reason, is the only way it will communicate.

Anyway, back comes John with a bundle of letters, mostly bank statements and the usual junk promos. While we’re on the subject, what is it with banks? Mine seem hell-bent on squandering whole forests by continuing to send paper statements, even though I’ve opted for digital versions more times than Kim Kardashian changes her handbags. But I digress — back to the main event. Because I’m hoping to find a reply from the annoying UK insurer, I don’t just lob the whole lot into the recycle bin as I often do. Thats an inspired decision as it turns out. Irritatingly, the hoped for insurance missive isn’t in the stack. Instead, lurking amongst the wad of bank statements, is a formal looking item with “OPEN IMMEDIATELY!” emblazoned on the envelope. How intriguing I think … how very Alice in Wonderland. Then I notice the Ministry of Justice crest and figure it must be something follow up from the Jury Service stint I did in early November. Being a complaint sort of person (!), I open it immediately as instructed without any concerns. But a brief first scan of the the short letter almost stopped my heart.

Nothing magical about this missive! Turns out it’s a summons to appear in court on Thursday at 11am. I’m reading it on Tuesday at about 4.50pm, so the imminence is pretty alarming. Has to be a mistake I think. Must have read it wrong. Reading it again does nothing to alter my first impression — it’s definitely a summons and it’s definitely addressed to me, so not a case of mistaken identity. And the heinous crime that requires my presence in court? A speeding infringement from mid-2016. The letter contains a helpful, but not very imaginative infographic (being MD of a creative agency, I’m quite up on what makes a good infographic) depicting the scary steps involved in the apocalypse triggered by this infringement. If you don’t pay the fine instantly, you get a reminder and some grace to stump up (Step 1). After continued ignoring of reminders (Step 2), the up the ante with a summons to court (Step 3). Failure to appear leads to arrest (Step 4).

Poorly rendered though this infographic is (note to self – send our credentials to MOJ and see if they need a new creative agency), I’m now more than a little freaked out. Us head girl types don’t get summoned to appear in court, it’s just not in our DNA! Anyway, it’s now 4.59pm and I panic dial the Ministry’s 0800 quicker than you can say Great Train Robbers to see WTF is going on and what I can do about it. I thank my lucky stars to find someone still taking calls (at a government agency) after 5pm and I have a very convivial conversation with this saintly person who clearly doesn’t think I’m an axe murderer. Having cleared that up, we quickly cut to the chase. The problem turns out to be a timing issue. I’d just moved house at about the time it happened, so didn’t receive the original fine notice (thanks whoever moved into that house after me and didn’t forward my mail). Then I didn’t notify my change of address to the powers that be before the reminder was sent out, so I also didn’t receive that (another heartfelt thank you to the new incumbent).

It was a little un-nerving how much information about my movements my new BFF was able to access while we were talking. I did vocalise somewhat stridently (not too stridently as I didn’t want to get offside with MOJ) my disappointment and surprise that only the one reminder appears to have been sent, and that there had been no subsequent communications until this summons to court more than two years later. In any case, I had to agree it was a fair cop as I hadn’t sent the change of address out immediately and it was therefore on me that the documents never found me. As you can imagine, I threw in a few mea culpas at this point. I’m sure youll be very happy to know that all it took to fix the problem was a credit card and $60 of creditworthiness. I certainly was! The irony of it all was that the original fine was only something like $12, the rest being penalties and court fees which couldn’t be waived because of my failure to notify change of address. However, she assures me I dont  have to make an appearance in court appearance and the long arm of the law wont be reaching out for me and we’re done. Phew!

Later, I pondered the astonishing amount of effort that goes into a minor misdemeanour when so much other big crime goes unchecked. That’s a story of its own, but there’s another side to this issue. I’ve moved several times in the last few years. I’m pretty diligent about sending out change of address notices to people like the Transport Authority, and I genuinely thought I had notified them all after that particular move. Apparently not. Some time ago I decided to get around this by using my business PO Box as my personal address to avoid all the hassle involved.

But my point is how easy it is to get offside with the law. Many people less advantaged than me also move a lot for all sorts of reasons, including financial or family difficulties. Many more have temporary addresses or no address. For sure, a proportion of these won’t own or drive cars, so won’t be in line to clock up traffic offences. However, I’m sure many of them do and I wonder how much of our policing time is spent arresting people who, like me, didn’t ever get the fine notices in the first place? Being generous, I’m sure most of us would actually stump up, particularly as they offer payment terms.

Don’t get me wrong, I’m not arguing with the law. Curtailing the speed at which people drive makes us all safer and I do try to stay within the legal limits. I’m sure there are recidivists who never pay and deserve to be prosecuted because they clearly don’t care about the consequences. However, from this experience it’s easy to see how quickly things can escalate and suddenly you’re in trouble. I’m sure I wouldn’t actually have been banged up, but I might have landed a criminal record if I’d been convicted. I ended up thinking there but for the grace of God go I if John had postponed his trip to our PO Box by 2 days. Timing is everything! Happy New Year indeed.

@shitcreek #nopaddle

Taking stock at the beginning of a new year, I have to admit that 2017 was largely shit! No really, it was! This is not something I’m particularly proud of I can tell you. It felt like I was mired in miasma of misery and mental fatigue and couldn’t fight my way clear. In fact, I was languishing in (at?) Shit Creek.

It has to be said, Shit Creek is a place with which I have had some familiarity at other times in my life so you’d think I’d be able to recognise the warning signs and take evasive action. But no, it’s the same story every time. There I am, enjoying a leisurely paddle in my trusty (metaphorical) canoe along some tranquil, pristine waterway, full of hope and anticipation about where it will take me. Somewhere along the way, without me realising it, I’ve unaccountably veered off course up a tributary that looks superficially just like the main river itself. But the previously crystal clear water sliding past the canoe has inexplicably morphed into a brackish morass and it becomes progressively harder to keep making way. Despite all the growing evidence of imminent disaster, I struggle on determinedly until I’m irredeemably bogged down with nothing but the brown stuff to be seen in every direction. And where the hell did my paddle go?

It’s not as if anyone thinks,‘what do I want to do today? I know, I’ll paddle upstream to Shit Creek for a bit of a nosy around, drink in the aroma, have a relaxing slurry bath and head home for a well-deserved shower.’ Well, you don’t do you? You make what seems like a great decision or series of decisions, and it’s not till later you realise they were actually crap (sic) choices that should have been avoided like dog poop on a walking trail because your gut was shrieking ‘don’t do it, don’t do it!’ Yet, you pursue logic at the expense of your strongest instincts and oops, there you are back in it up to your gills. Or, to follow the analogy, trying to scrape it off your shoe with a stick. Merde alors!

We’re taught that logic trumps (in the card playing sense rather than the bozo in chief one) everything else. Societal conditioning in this regard is very strong and accepted wisdom is deeply engrained. After all, it stands to reason that basing critical decisions on analysis of  facts and figures should offer a better steer for decision making than relying on intuition and inner truths with their overtones of new age woo woo. And yet … that amazing warm glow when you make a choice that just feels innately right. The antithetic dread when you decide to do something that tears at ‘your truth’, to paraphrase Oprah at the Globes last week.

So at the beginning of another year, I am mindful of the definition of insanity — doing the same thing repeatedly and expecting a different outcome. I’m all for going with my inner truth. Facts and figures, probabilities and statistics, logic and rational thinking will always be part of the deal in terms of making decisions. They have to be, because they are important. But of equal importance is how I actually feel about the decision under consideration. In future, where logic and intuition are at war with each other, I’ll give the casting vote to intuition — after all, intuition’s much more likely to have my has my best interests at heart and, let’s face it, logic hasn’t entirely delivered. If I do this, I’ll be swooshing happily downstream — going with the flow as it were — instead of fighting my way against the current and landing back where I started; pooped and bewildered in the waiting room for the next Shit Creek Express.

Thanks for the image to http://illegaleldredtwplanduse.blogspot.co.nz/2017/